 
          77
        
        
          personal relationships and,
        
        
          11
        
        
          pervasive nature of, 4–5
        
        
          potential of, 64–65
        
        
          social division and, 63–64
        
        
          DiResta, Renee, 40
        
        
          discrimination, online ratings
        
        
          systems/sharing economy
        
        
          and, 27–28
        
        
          dopamine, 13
        
        
          Edens, Glenn, 65
        
        
          emoticons, 15
        
        
          European Court of Justice, 53
        
        
          Facebook, 19
        
        
          number of friends of average
        
        
          user of, 9
        
        
          online reputation and, 27
        
        
          privacy issues with, 50–51
        
        
          relationships established via,
        
        
          20
        
        
          social activism and,
        
        
          31
        
        
          ,
        
        
          31–32
        
        
          fake news, 38–40
        
        
          Federal Communications
        
        
          Commission (FCC), 38, 71
        
        
          FoMO (fear of missing out),
        
        
          56–57
        
        
          Foreign Affairs
        
        
          (journal), 34
        
        
          Fortune
        
        
          (magazine), 23
        
        
          Fowler, James, 19
        
        
          fund-raising sites, 29
        
        
          Future of Work, The
        
        
          (Morgan),
        
        
          61
        
        
          Gandy, Oscar, 64
        
        
          Gasser, Urs, 49
        
        
          Geer, Dan, 51
        
        
          Ghonim, Wael, 31–32
        
        
          GoFundMe, 29
        
        
          Google, 5, 9, 44
        
        
          right to privacy and, 53
        
        
          social activism and, 32
        
        
          suicide prevention and, 10
        
        
          as word of the decade, 33
        
        
          Google Books Library Project,
        
        
          33
        
        
          Green, Charles, 24
        
        
          Green, Evelyn, 14
        
        
          Grove, Robert, 54
        
        
          Guan, Brian, 30
        
        
          Guardian
        
        
          (newspaper),10–11
        
        
          Haddad, Andre, 24
        
        
          Hardey, Mariann, 47
        
        
          Hootsuite, 5–6
        
        
          Indiegogo, 29
        
        
          Inman, Matthew, 29
        
        
          Instagram, 4, 8, 42, 48
        
        
          online reputation and, 27
        
        
          Internet
        
        
          access to, as human right,
        
        
          7
        
        
          average number of hours
        
        
          Americans spend on, 6
        
        
          beginnings of, 8–9
        
        
          education and, 30–31
        
        
          impact on retail shopping,
        
        
          21–22
        
        
          net neutrality laws and, 38
        
        
          sharing economy and, 22–24
        
        
          Internet of Things (IoT), 60–63
        
        
          Internet Society, 71
        
        
          JAMA Pediatrics
        
        
          (journal), 17
        
        
          Kanai, Ryota, 44
        
        
          Kasprak, Alex, 42