Why Do I Need Them?
Gather the facts.
Read the
description about the soft skill.
Read the case file.
Check out
a situation where soft skills
are needed.
Investigate the case.
Look
for clues showing soft skills
successes
and soft skills
mistakes
. Keep track of the
clues on a blank sheet of paper.
Crack the case.
Did you spot
all the clues?
How to Use This Book
Here’s how you can be a soft skills sleuth.
In each chapter:
LEADERSHIP
5
