Table of Contents
What Are Soft Skills and
Why Do I Need Them?
. . . . . . . . . . . . . . . 4
Chapter 1
Soft Skill #1: Courteous . . . . . . . . . . . 6
Chapter 2
Soft Skill #2: Positive . . . . . . . . . . . . . 12
Chapter 3
Soft Skill #3: Confident . . . . . . . . . . . 18
Chapter 4
Soft Skill #4: Responsible . . . . . . . . . . 24
Attitude Quiz
. . . . . . . . . . . . . . . . . . . . . . . . 30
Glossary
. . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Index
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
About the Authors
. . . . . . . . . . . . . . . . . . . . . 32
About the Illustrator
. . . . . . . . . . . . . . . . . . . 32
3
ATTITUDE
