Why Do I Need Them?
Gather the facts.
Read the
description about the soft skill.
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Check out
a situation where soft skills
are needed.
Investigate the case.
Look
for clues showing soft skills
successes
and soft skills
mistakes
. Keep track of the
clues on a blank sheet of paper.
Crack the case.
Did you spot
all the clues?
How to Use This Book
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ATTITUDE
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