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Hospitality Manager
What Does a Hospitality
A Few Facts Manager Do?
Number of Jobs The word hospitality refers to providing
About 47,800 in 2016 friendly service, housing, and entertain-
ment to guests—and that is precisely
Pay
About $28,930 to what hospitality management is all about.
$98,370 as of May 2017 Hospitality manager is an umbrella term
that refers to management professionals
Educational who oversee service establishments. For
Requirements
Bachelor’s degree often those who dream of traveling, a hospi-
required for top-level tality management career could be ideal
positions because the job could take them most
anywhere in the world. Hospitality man-
Personal Qualities agers are in charge of posh resorts in the
Exceptional
communication and Caribbean; fi ve-star hotels in London,
interpersonal skills, Paris, and Rome; bed-and-breakfasts
good understanding of in New England’s small, picturesque vil-
business and nance, lages; casinos in Las Vegas, Nevada, or
sales, problem-solving Monaco’s famed Monte Carlo; and the
and decision-making luxury accommodations of cruise ships.
skills, ability to keep calm Hospitality management profession-
in stressful situations
als’ titles vary widely from job to job. They
Work Settings may be called general manager, opera-
Hotels and resorts all over tions manager, lodging manager, director,
the world or chief executive, just to name a few. As
Future Job Outlook different as their jobs and titles may be,
Projected 4 percent the one responsibility these professionals
growth rate through 2026 share is ensuring that guests receive the
best service possible during a visit.
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