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day-a-year business,” says the Louisiana hotel manager. “It does
get tiring. Sometimes I just wish that we could lock the front door
and unplug the phones for two days. You sacrifice time with your
friends and family and/or you burn out and start to develop bad
habits to cope, unless you’re careful.” 14

Employers and Pay

Hospitality managers are employed by hotels and resorts all over
the world. The money they earn depends on a number of factors,
such as the size, class, and geographic location of the facility.
Larger establishments located in major cities pay more, often a
lot more, than smaller hotels and resorts. Other factors affecting
salary include years of experience in the hospitality industry and a
manager’s individual work performance.
The Bureau of Labor Statistics (BLS), referring to lodging
managers, says the annual salary ranges from a low of $28,930
to more than $98,370. According to the online compensation re-
source Salary.com, the range is considerably wider, with hotel
managers earning from $72,976 to $133,847. A number of posi-
tions posted on the job search website Glassdoor offer general
managers of major hotels and resorts up to $165,000 per year.

What Is the Future Job Outlook
for Hospitality Managers?
According to the BLS, lodging managers held 47,800 jobs in 2016.
This is projected to grow 4 percent through 2026, which represents
about nineteen hundred new jobs. Industry predictions show even
higher growth in the coming years. According to a March 2018
article in the Wall Street Journal, hospitality is one of the fastest-
growing industries, with 5 to 6 percent growth as of 2018. This
growth is expected to continue—which means employment op-
portunities for aspiring hospitality managers and lower-level posi-
tions that can eventually work up to that. Gopez is witnessing that
for himself. “We have hotels popping up left and right in New York
City,” he says. “A lot of great hotels are popping up in Brooklyn
these days. That’s a lot of positions that need to be filled.” 15

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